Waterford College of Further Education
QQI Level 5 Major Award · Computer Systems and Networks
Building practical knowledge of computer hardware, operating systems, networking, technical support, systems administration, and programming.
Computer systems & networking
Aspiring software engineer and computer
systems & networks student.
Current chapter
Computer systems & networking
About
I’m building on hands-on IT support experience and a non-traditional education path while studying Computer Systems and Networks at Waterford College of Further Education.
Understanding how hardware and software work together.
Exploring how devices communicate and data moves across networks.
Learning to troubleshoot and help keep systems running.
Education
Each step has added technical knowledge, workplace confidence, and a clearer direction towards software and systems.
QQI Level 5 Major Award · Computer Systems and Networks
Building practical knowledge of computer hardware, operating systems, networking, technical support, systems administration, and programming.
Cuimsiú Programme · Information Technology
A supported pathway through education, training, practical experience, and career preparation in technology.
QQI Level 4 Major Award · Computer and Office Skills
Developed practical skills in computer applications, digital communication, document creation, office administration, and everyday workplace IT.
Experience
Hands-on IT work and customer-facing roles have taught me to listen carefully, solve problems, and take responsibility.
Heskap IT Repairs
Provided first-line hardware and software support, worked with support tickets, prepared computers and peripherals, and assisted users with Microsoft 365.
Regatta Ltd
Supported customers and took responsibility for routine store operations, security procedures, cash handling, and stock during keyholder shifts.
Primark
Worked in a busy customer-facing environment, handling transactions accurately and collaborating with colleagues to complete daily tasks.

Cisco · Issued May 2026

IBM · Issued June 2025

IBM · Issued June 2025

FutureLearn · Issued January 2025
Projects
No projects published yet. Coursework and personal projects will appear as I complete them.
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